Clear information about how KG Kreation protects your personal information
Last updated: August 8, 2026
At KG Kreation, trust is part of every collaboration. We collect only the personal information we need, use it responsibly, and take reasonable steps to protect it.
This policy explains what information we may collect when you use KGKreation.com or communicate with us, why we collect it, how we use it, and what rights you have.
1. Who is responsible for your information?
KG Kreation is responsible for the personal information it collects and processes.
Privacy Officer: KG Kreation
Email: kg@kgkreation.com
Address: 1401 Godin Road, Landry Office, New Brunswick, Canada
Telephone: 514-318-2182
2. Personal information we may collect
Depending on how you communicate with us and which forms you complete, we may collect:
- your name;
- the name of your business or organization;
- your email address and telephone number;
- your municipality or region;
- information about your project, needs, or objectives;
- technical information collected through the website, including through cookies;
- any other information you choose to provide.
We seek to limit collection to what is reasonably necessary to respond to your request and provide our services.
3. Why we use this information
We may use your information to:
- respond to your request and communicate with you;
- schedule a meeting and understand your needs;
- prepare a service proposal;
- provide the requested services and follow up on our communications;
- operate, secure, and improve our website;
- produce website usage statistics, where applicable;
- meet our legal, tax, or contractual obligations.
We do not use your information for other purposes without your consent, unless permitted or required by law.
4. Your consent
When you voluntarily provide information to us, for example through a form, you consent to its collection, use, and disclosure for the purposes presented to you.
You may withdraw your consent by contacting us. Legal or contractual restrictions may apply, and withdrawing consent may limit our ability to respond to a request or provide a service.
5. Who may we share your information with?
KG Kreation does not sell or rent your personal information.
We may disclose it only when necessary:
- to service providers that help us operate our website or provide our services, such as hosting, email, analytics, or support providers;
- to a person or organization involved in completing your project, with your agreement where required;
- to comply with a legal obligation, court order, or valid request from a competent authority;
- to protect our rights, our safety, or another person’s rights or safety, where permitted by law.
We require our service providers to protect the information entrusted to them and use it only for its intended purposes. Some providers may process or store information outside New Brunswick or Canada. In that case, the information may be subject to the laws of the jurisdiction where it is located.
6. How long do we keep your information?
We keep your information only for as long as necessary to process your request, provide our services, and meet our legal, tax, or contractual obligations. It is then securely deleted, destroyed, or anonymized, as appropriate.
7. How do we protect your information?
We use reasonable administrative, physical, and technological safeguards to reduce the risks of unauthorized access, loss, theft, alteration, disclosure, or misuse.
However, no electronic transmission or storage method is completely secure. If you have reason to believe your information has been compromised, please contact us as soon as possible.
8. Cookies and similar technologies
KGKreation.com uses cookies and similar technologies to keep the website working properly, remember certain preferences and, depending on your choices, measure website use or support our communications activities. To learn more and manage your preferences, please see our Cookie Policy.
9. Your rights
Subject to the exceptions provided by law, you may:
- ask whether we hold personal information about you and request access to it;
- request the correction of inaccurate or incomplete information;
- withdraw your consent when consent is the basis for processing;
- request the deletion of certain information, where applicable;
- ask a question or make a complaint about our practices.
To exercise a right, email us at kg@kgkreation.com. We may need to verify your identity before responding.
If your concern is not resolved to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada.
10. Links to other websites
Our website may contain links to external websites or services. Their practices are not controlled by KG Kreation. We encourage you to review their own privacy policies.
11. Changes to this policy
We may update this policy to reflect changes to our practices, services, or legal requirements. The date of the latest update appears at the beginning of the document.