KG Kreation

What types of organizations do you work with?

We primarily work with small businesses, non-profit organizations, community organizations, associations, and municipalities. Our services are particularly well suited to organizations that have a project to deliver or an organizational challenge to structure, without the need for a full-time specialized resource.

What regions do you serve?

We provide in-person services throughout the Acadian Peninsula and the Chaleur region. Depending on the nature of the project, we also offer hybrid and fully remote services elsewhere in New Brunswick.

Do you offer services in both English and French?

Yes. Meetings, communications, and deliverables can all be provided in either English or French, depending on your needs.

How do I know which service is right for my situation?

You don’t need to determine the exact service before contacting us. Simply tell us about your situation, the challenges you’re facing, and the results you’d like to achieve. We’ll help you determine whether your needs are best addressed through Project Management, Knowledge Management, Internal Tools Optimization, or a combination of these services.

How does a project begin?

Every collaboration begins with an Initial Contact to understand your situation and determine whether our services are the right fit. When a more in-depth assessment is needed, we schedule a Discovery Meeting. If we can help, we’ll provide a proposal outlining the scope of work, deliverables, responsibilities, estimated timeline, and fees.

Is the first meeting free?

An Initial Contact may be offered at no charge to determine whether our services meet your needs. If a Discovery Meeting is required, a fee may apply. You will always be informed beforehand.

How much do your services cost?

Pricing depends on the scope, complexity, deliverables, and level of support required. Services may be offered as a fixed-fee project, hourly block, daily rate, or coordination mandate. You’ll receive an estimate before any work begins.

Do you require a deposit?

A deposit may be required to confirm your project and reserve the necessary time. The amount and payment terms will always be specified in your proposal.

How long does a project take?

Project timelines vary depending on the complexity of the work, the availability of key participants, and the speed of approvals. An estimated schedule will be established at the beginning of the project and adjusted if the scope changes or required information is delayed.

Are revisions included?

The number of included revisions will be specified in your proposal. Revisions must remain within the agreed project objectives and direction. Significant changes, a new direction, or additional requirements may result in extra fees and extended timelines.

Will we be able to edit the documents we receive?

Whenever appropriate, deliverables can be provided in editable formats based on your needs and the software you use. File formats and editing options will be discussed at the beginning of the project and confirmed in your proposal.

Can you guarantee project results?

We are committed to delivering professional, thorough, and high-quality work based on the information you provide. However, project outcomes also depend on factors beyond our control, including your organization’s decisions, participation, available resources, suppliers, approval timelines, and changes within your operating environment.

How do you protect our confidential information?

We treat all information and documents entrusted to us with the utmost confidentiality. We collect only the information necessary to complete the project and never share it without your authorization, except where required by law or when an authorized service provider is necessary to deliver the agreed services.

Will our project be featured in your portfolio?

We may request your permission to showcase selected aspects of a completed project in our portfolio or communications. No confidential information, testimonial, photograph, or identifying element will ever be published without your explicit consent.

What happens after project delivery?

We’ll provide all agreed deliverables along with the guidance needed to use them effectively. Depending on the project, a knowledge transfer meeting or post-delivery follow-up may also be included. If new needs arise, additional support can always be discussed.

What types of projects can you help with?

We help organizations turn ideas into reality. Whether you’re launching a new business, developing a new service, introducing a product line, opening a new location, creating a new program, improving internal processes, or bringing another important project to life, we’ll help you structure your approach and move your project forward—step by step

The possibilities are nearly endless, as every project is unique. We tailor our support to your reality to help turn your ideas into concrete action.

Do you work on short-term or long-term projects?

Both. Some projects require only a few days or weeks, while others extend over several months. We always tailor our support to your needs, available resources, and the project’s evolution.

Are you available for new projects year-round?

We do our best to respond quickly to new inquiries. Depending on the time of year and our current workload, there may be a waiting period before a project can begin. We’ll always let you know our availability during our initial conversations.